Remote Help Desk

Remote Help desk technicians are vital to the IT workforce, as they keep the technologies that organizations rely on to do business current, and running smoothly. Matrix Technology’s IT help desk technicians provide technical support and troubleshooting services to end-users who need assistance with their computer hardware or software.

Computers are a central player in any business. Responsible for a large part of daily tasks like billing, invoicing, email and scheduling; we rely on them for operations to run smoothly.

In the past, when something broke, we fixed it. Malfunctions were of lesser importance. Now, if your system is down, that’s money out of pocket for your business.

For this reason, we take a proactive approach to managing computers and devices, instead of waiting for them to falter. Matrix Technology caters to the number of employees and computers, a flexible way to make sure your IT needs are met, and your business is running smoothly 24/7.